How to order

Khetsi International evaluates the proposed manufacturing source and exact product against the destination brief, reviewing document scope, validity and issuer details.

Reference to agree
Manufacturer identity, product reference and a dated document list; record anything still unavailable.

Responsibility to agree
Name the reviewer and agree whether an independent audit or inspection is needed, available and included in the price.

Record model, size, material, relevant product claims, packing and labelling. Agree whether samples are needed and how the approved reference will be retained.

Reference to agree
A dated specification revision and, where agreed, sample reference, photographs and written approval.

Responsibility to agree
Name the buyer and supplier approvers. Resolve differences between the catalogue, sample and quotation before confirmation.

Review the text, languages, identifiers, quantities and carton markings for the chosen product and destination. A visual mockup is an illustration until the final artwork is approved.

Reference to agree
Artwork file name, revision, date and approved packing configuration.

Responsibility to agree
Name the artwork and market-requirement approvers. Specify who checks the production proof against the signed version.

Agree inspection points, acceptance criteria and the party carrying out each check. Define how a change in manufacturer, material, specification or artwork must be notified and approved.

Reference to agree
An agreed inspection scope and a written record of each proposed change or deviation.

Responsibility to agree
Name the person who can accept, reject or request correction. Set the escalation route and any dispatch hold for unresolved issues.

Compare the agreed product and packing references with the available batch records, inspection findings and shipment documents. Check quantities, lot identifiers and outstanding approvals.

Reference to agree
The agreed batch/document checklist, inspection outcome and commercial shipment documents.

Responsibility to agree
Identify who makes each release decision and how it is recorded. Agree what happens if a required document or approval is missing.

Khetsi International is your first contact for supply issues. Provide the order reference, product and lot details, photographs and a factual description so the relevant manufacturing partner can be involved in the investigation.

Reference to agree
An issue reference, affected quantities, supporting evidence and a written follow-up record.

Responsibility to agree
Agree investigation responsibilities, corrective-action follow-up and urgent escalation contacts, including any recall coordination applicable to the order.