Your healthcare portfolio.
A connected sourcing method.
Six connected decisions guide the product, manufacturer, packaging, documentation, shipment and next opportunity.
Agree the checks.
Name the approvers.
Use these six stages to define the review scope in your quotation and order documents. The required evidence, inspection services, approvers, costs and timing depend on the product and destination.
Your written quotation defines which reviews and services are included.
Prepare a due-diligence request →01Manufacturer and product fit
Identify the proposed manufacturer and site. Request documents for the exact product, and check scope, validity and issuer details against the destination brief.
Reference to agree
Manufacturer identity, product reference and a dated document list; record anything still unavailable.
Responsibility to agree
Name the reviewer and agree whether an independent audit or inspection is needed, available and included in the price.
02Specification and sample approval
Record model, size, material, relevant product claims, packing and labelling. Agree whether samples are needed and how the approved reference will be retained.
Reference to agree
A dated specification revision and, where agreed, sample reference, photographs and written approval.
Responsibility to agree
Name the buyer and supplier approvers. Resolve differences between the catalogue, sample and quotation before confirmation.
03Artwork and packaging approval
Review the text, languages, identifiers, quantities and carton markings for the chosen product and destination. A visual mockup is an illustration until the final artwork is approved.
Reference to agree
Artwork file name, revision, date and approved packing configuration.
Responsibility to agree
Name the artwork and market-requirement approvers. Specify who checks the production proof against the signed version.
04Production review and changes
Agree inspection points, acceptance criteria and the party carrying out each check. Define how a change in manufacturer, material, specification or artwork must be notified and approved.
Reference to agree
An agreed inspection scope and a written record of each proposed change or deviation.
Responsibility to agree
Name the person who can accept, reject or request correction. Set the escalation route and any dispatch hold for unresolved issues.
05Batch documents and shipment readiness
Compare the agreed product and packing references with the available batch records, inspection findings and shipment documents. Check quantities, lot identifiers and outstanding approvals.
Reference to agree
The agreed batch/document checklist, inspection outcome and commercial shipment documents.
Responsibility to agree
Identify who makes each release decision and how it is recorded. Agree what happens if a required document or approval is missing.
06Complaints and follow-up
Before dispatch, agree a complaint contact and the route to the manufacturer. For an issue, provide the order reference, product and lot details, photographs and a factual description.
Reference to agree
An issue reference, affected quantities, supporting evidence and a written follow-up record.
Responsibility to agree
Agree investigation responsibilities, corrective-action follow-up and urgent escalation contacts, including any recall coordination applicable to the order.
A good brief makes a difference.
Product and variant · Quantity and unit · Packing · Destination · Documentation · Target timeline
